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Shipping Policy
All orders are processed within 1–2 business days after payment confirmation. Delivery within Kenya typically takes 2–5 business days, depending on your location.
We partner with trusted local couriers to ensure your package arrives safely and on time. Once your order ships, you’ll receive a message with your delivery details and tracking information.
Refund Policy
All sales are final. However, if you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery. We’ll be happy to review your case and offer a replacement or refund where applicable.
Please ensure the item is unused and in its original packaging when requesting a return.
Please ensure the item is unused and in its original packaging when requesting a return.
Cancellation / Return / Exchange Policy
Orders can be canceled within 12 hours of purchase.
We do not accept returns or exchanges for reasons such as size or preference once the item has been shipped.
If your order arrives damaged or incorrect, please contact us immediately with your order number and clear photos of the item, and our support team will assist you promptly.
We do not accept returns or exchanges for reasons such as size or preference once the item has been shipped.
If your order arrives damaged or incorrect, please contact us immediately with your order number and clear photos of the item, and our support team will assist you promptly.